Warrenty - Repair - Replace

Warranty:

Magnificent Magnetics uses your information only for processing your orders and informing you of new products.
We do not supply or sell your information to anyone else for any purpose.

My goal is to make you happy and completely satisfied with your Magnificent Magnetic Jewelry
If a piece of jewelry should break or is defective, we will repair or replace it.
The quality of the materials selected for use in the jewelry should ensure longevity under normal use.
Extreme stress - repeated exposure to chemicals, wetness, or moisture - may cause deterioration.

 

Refunds – Item in Original Condition:

Item must be in the original condition in which you received / purchased it.

Item must be returned within 30 days of purchase / delivery.

Use a traceable carrier, a protected box or padded envelope, and “LABEL – Magnet Enclosed”

Refund – will be for the cost of the item plus any applicable taxes.

The original shipping cost will not be refunded, nor will we assume the return shipping cost.

A check will be sent to you within five days of receiving the item(s).

 

Refund – Items That are Defective

Item must be returned within 30 days of purchase / delivery.

Use a traceable carrier, a protected box or padded envelope, and “LABEL – Magnet Enclosed”

Refund – will be for the cost of the item, plus any applicable taxes, plus all shipping costs.

A check will be sent to you within five days of receiving the item(s).

 

Exchange

We will gladly exchange your item for a different item.

Item must be in the original condition in which you received / purchased it.

Item must be returned within 30 days of purchase / delivery.

Use a traceable carrier, a protected box or padded envelope, and “LABEL – Magnet Enclosed”

The individual requesting the exchange will be responsible for all shipping costs.

Include $5.00 to cover the cost of return shipping the exchange item to you.

Exchange item will be sent to you within five days of receiving the item(s)


Repair or Re-Stringing:
Send any jewelry that needs to be repaired or re-strung – everything you have - beads, string, magnets.

Indicate the final size it should be when re-strung.

Describe the bead pattern if necessary so we can make the correct design.

Include a daytime phone number and email – so we can contact you with questions.

Use a traceable carrier, a protected box or padded envelope, and “LABEL – Magnet Enclosed”

The individual requesting the exchange will be responsible for all shipping costs.

Include $5.00 to cover the cost of return shipping the repaired / re-strung item to you.

Repair item will be sent to you within ten days of receiving the item(s)

 

REPLACEMENT MAGNETS

Worn / Oxidized Magnets: Can be Replaced.
Charge is $5.00 on a single design bracelet, anklet, and necklace, and $10.00 for a double design.
Include a daytime phone number and email – so we can contact you with questions.

Use a traceable carrier, a protected box or padded envelope, and “LABEL – Magnet Enclosed”

The individual requesting the exchange will be responsible for all shipping costs.

Include $5.00 to cover the cost of return shipping the item to you.

Item will be sent to you within five days of receiving the item(s)

 

SHIPPING INSTRUCTIONS

We are not responsible for items that do not reach us.

If we receive an empty envelope - there is nothing to repair - and the warranty will not be honored.

The minimum of a padded envelope is a requirement of the U.S. Postal service.

Use a traceable carrier, a protected box or padded envelope, and “LABEL – Magnet Enclosed”

When applicable - include the $5.00 cost of return shipping the item to you.


PAYMENT

Credit Card:

Not available for warranty, repairs, exchanges and replacements.

Check Payment:

Check payment must be used for warranty, repairs, exchanges and replacements.
Orders will not be shipped until your check has been received and has cleared our bank.
A fee of $35.00 will be charged for checks that do not clear once deposited.

 

SHIPPING & HANDLING

Handling & Delivery:

Orders will be delivered by U.S. Postal Service unless other arrangements are made.

Shipping Charge:

A shipping charge of $5.00 applies for return shipping of all exchange, repair, and replacement items.

Items will not be shipped if applicable shipping charge is not included.


Packaging:

Orders will be sent in a bubble wrap padded envelope or box to protect your jewelry.

This ensures they get through the post office sorting equipment that is sensitive to magnetics.
 



THANK YOU

We APPRECIATE YOU and sincerely THANK YOU for your business.


SATISFIED – PLEASE tell your friends, co-workers, and relatives about our products.


WORD of MOUTH is ABSOLUTELY the BEST COMPLIMENT we could receive.